Entry-Level Patient Access Specialist

LE0010 Stanford Health Care; Pleasanton (CA); On-site; USD 41,000 - 46,000; Full time

Job summary

Stanford Health Care in Pleasanton is seeking an entry-level Patient Access Services Clerk (PAR I) to support patient admissions and registration. You will greet patients, collect payments, determine insurance coverage, and handle routine inquiries with care and professionalism.

This role emphasizes on-the-job training to advance to higher Patient Access levels. The position requires a high school diploma or GED, with about one year of related experience or strong customer service background.

Qualifications

• High School Diploma or GED required.
• One year of related work experience in patient access or customer service.

Responsibilities

• Greet patients and begin the registration process.
• Assure secure handling and accurate recording of payments at point-of-service.
• Identify patients' insurance coverage or available resources for payment.
• Process admission/registration paperwork and needed documents.
• Escalate complex registrations to experienced team members.
• Maintain professional communication with PAS staff and physicians.

Skills

Bilingual English/Spanish

Communication skills

Computer systems knowledge

Medical terminology

Education

High School Diploma or GED

Job description

Stanford Health Care in Pleasanton is seeking an entry-level Patient Access Services Clerk (PAR I) to support patient admissions and registration. You will greet patients, collect payments, determine insurance coverage, and handle routine inquiries with care and professionalism.

This role emphasizes on-the-job training to advance to higher Patient Access levels. The position requires a high school diploma or GED, with about one year of related experience or strong customer service background.