Entry-Level Patient Accounts Billing Specialist

LE0010 Stanford Health Care; Palo Alto (CA); On-site; USD 45,000 - 50,000; Full time

Job summary

Stanford Health Care is seeking a Patient Account Representative (PAR) I to process insurance balance claims and support the business office in resolving unpaid or denied patient accounts. Under close supervision, you will perform clearly-defined, routine duties.

Responsibilities include payer follow-up, documentation requests, Epic workflow, and basic claims follow-up with attention to accuracy. A High School diploma or GED is required, plus one year of related experience.

Qualifications

• High School diploma or GED
• One year of directly-related work experience
• Meets weekly productivity goals and standards
• Communicates professionally with PFS staff, payers, and patients
• Follows oral and written instructions and internal policies
• Maintains confidentiality of sensitive information
• Knowledge of payer landscape incl. Medicare/Medicaid/Workers’ Compensation/Managed Care/Commercial insurance

Responsibilities

• Respond to payer requests (records or documentation) by mail or payer portals
• Field incoming correspondence for the business office
• Work in Epic; resolve work queues and locate documentation
• Perform printing and mailing functions; edit and submit claims to payers
• Handle basic claims follow-up, denials, underpayments, or rejections

Skills

Accounts receivable collections

Payer follow-up

Payment posting

Medical billing operations

Professional communication

Education

High School diploma or GED

Tools

Epic

Job description

Stanford Health Care is seeking a Patient Account Representative (PAR) I to process insurance balance claims and support the business office in resolving unpaid or denied patient accounts. Under close supervision, you will perform clearly-defined, routine duties.

Responsibilities include payer follow-up, documentation requests, Epic workflow, and basic claims follow-up with attention to accuracy. A High School diploma or GED is required, plus one year of related experience.