Entry-Level Patient Access Scheduler

Beebe Healthcare; Lewes (DE); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Sign-on bonus

Referral bonuses

Tuition assistance

Paid time off

Long term sick accrual

Employer contribution plan

Disability insurance

Drug prescription coverage (limited)

529 plan

Life Insurance

Beebe Perks via Work Advantage

Employee Assistance Program

Pet Insurance

Job summary

Beebe Healthcare is seeking an Office Scheduler to support patient access in a Beebe facility. You will schedule appointments, collect demographics and insurance details, and answer questions to help patients.

Responsibilities include answering phones within 30 seconds, verifying insurance, guiding patients through scheduling guidelines, triaging calls to clinical staff, and attending department meetings as needed.

Qualifications

• Two years hospital or physician office scheduling experience preferred.
• Knowledge of medical terminology.

Responsibilities

• Answer all phone calls within 30 seconds.
• Obtain demographics and insurance information and enter into the EMR.
• Follow scheduling guidelines and obtain reason for visit.
• Use scheduling matrix to place patients in appropriate time frames.
• Verify insurance and remind patients of appointments.
• Triage calls and forward to clinical staff with relevant details.

Skills

Clear communication

Basic computer programs

Confidentiality

Crisis management

Customer service

Education

High school diploma or equivalent

Job description

Beebe Healthcare is seeking an Office Scheduler to support patient access in a Beebe facility. You will schedule appointments, collect demographics and insurance details, and answer questions to help patients.

Responsibilities include answering phones within 30 seconds, verifying insurance, guiding patients through scheduling guidelines, triaging calls to clinical staff, and attending department meetings as needed.