Surgery Scheduler: Patient-Centric Care Coordinator

Beacon Health System; South Bend (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Beacon Health System is looking for an organized scheduling associate to manage surgical procedure scheduling, greet patients, answer calls, and perform essential office tasks. The role requires attention to medical terminology, HIPAA compliance, and accurate recordkeeping.

Responsibilities include coordinating with physicians, surgeons, and departments, maintaining patient records, and ensuring insurance and pre-certification guidelines are met.

Qualifications

• Knowledge of registration and pre-registration processes.
• Familiarity with health record coding and various insurance plans is preferred.
• Knowledge of medical terminology is required.

Responsibilities

• Schedule surgeries according to physician orders and policies.
• Greet patients and answer calls in a professional manner.
• Prepare surgery packets and organize records for procedures.
• Ensure pre-certification guidelines and medical necessity are documented.
• Maintain compliance with HIPAA and insurance carrier guidelines.

Skills

Registration knowledge

HIPAA compliance

Medical terminology

Customer service

Telephone skills

Communication

Education

High school diploma preferred

Tools

Microsoft Office

Job description

Beacon Health System is looking for an organized scheduling associate to manage surgical procedure scheduling, greet patients, answer calls, and perform essential office tasks. The role requires attention to medical terminology, HIPAA compliance, and accurate recordkeeping.

Responsibilities include coordinating with physicians, surgeons, and departments, maintaining patient records, and ensuring insurance and pre-certification guidelines are met.