Entry-Level Member Services Specialist

SECU; Thomasville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

SECU is seeking an Associate Member Services Representative in Thomasville, North Carolina. This entry-level position focuses on providing foundational knowledge of branch operations while delivering exemplary member service. Responsibilities include processing transactions, managing cash, and assisting with member inquiries both in-person and digitally.

The ideal candidate will have a high school diploma and good communication skills. Training will cover key financial services provided by SECU, ensuring members receive accurate support for their needs. Join a team committed to professionalism and member satisfaction.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• Aptitude for developing member confidence.

Responsibilities

• Provide exemplary member service by responding to inquiries.
• Process transactions and manage cash drawer.
• Assist members with service requests through all channels.

Skills

Good communication skills

Problem-solving skills

Member service orientation

Education

High school diploma or GED

Bachelor’s degree or CCUE Certification

Job description

SECU is seeking an Associate Member Services Representative in Thomasville, North Carolina. This entry-level position focuses on providing foundational knowledge of branch operations while delivering exemplary member service. Responsibilities include processing transactions, managing cash, and assisting with member inquiries both in-person and digitally.

The ideal candidate will have a high school diploma and good communication skills. Training will cover key financial services provided by SECU, ensuring members receive accurate support for their needs. Join a team committed to professionalism and member satisfaction.