Entry-Level IT Field Support Engineer

Arcfield; Louisville (CO); On-site; USD 49,619 - 86,279; Part time

Job summary

Arcfield is offering an entry-level IT internship designed for students or recent graduates. You will gain hands-on experience assisting the IT team with day-to-day end-user technology needs, desktop and hardware support, and basic troubleshooting.

You will respond to tickets, help users remotely or in person, and document common issues while learning standard IT processes under experienced staff. A growing interest in networking and systems administration is encouraged.

Qualifications

• Entry-level IT internship or early-career IT support role.
• Degree in IT/CS/engineering or related field preferred.
• Strong understanding of Windows OS and MS Office basics.

Responsibilities

• Support desktop and office applications for end users.
• Respond to support tickets and assist remotely or in person.
• Help with laptop setup and hardware peripherals.
• Document common issues and learn IT support processes.
• Develop foundational IT skills in networking, Linux, or systems administration.

Skills

Technical support

End-user support

Remote assistance

Ticket handling

Communication

Education

Associate or Bachelor’s in IT/CS/Engineering

Pursuing degree in related field

Tools

Windows 10/11

Microsoft Office

Networking basics

Job description

Arcfield is offering an entry-level IT internship designed for students or recent graduates. You will gain hands-on experience assisting the IT team with day-to-day end-user technology needs, desktop and hardware support, and basic troubleshooting.

You will respond to tickets, help users remotely or in person, and document common issues while learning standard IT processes under experienced staff. A growing interest in networking and systems administration is encouraged.