Entry-Level Human Services Assistant: Client Support & Admin

Virginia Department of Social Services; United States; On-site; USD 32,000 - 44,000; Full time

Job summary

Virginia Department of Social Services seeks an entry-level Human Services Assistant I to support agency clients under close supervision. You will perform routine administrative tasks, interview clients for services, and maintain records and reports.

A basic foundation in clerical work and math helps you verify data and assist professionals and the public. The role emphasizes teamwork, following guidelines, and providing courteous service while learning core program processes and state

Qualifications

• High school diploma with work experience in customer service or general clerical work involving contact with the public.
• Basic math skills sufficient to compute rates, ratios, and percentages.
• Ability to read and comprehend simple documents and communicate clearly with clients and staff.

Responsibilities

• Interviews clients and takes applications for services or benefits.
• Documents file, inputs data, prepares and maintains records.
• Prepares periodic, special and other reports.
• Verifies complex statistical and other reports for accuracy and completeness.
• Prepares case files and completes inquiries.
• Assists clients and prepares related invoices and correspondence.

Skills

Administrative procedures

Clerical tasks

Mathematics

Customer service

Education

High school diploma

Tools

Word processing

Spreadsheet software

Job description

Virginia Department of Social Services seeks an entry-level Human Services Assistant I to support agency clients under close supervision. You will perform routine administrative tasks, interview clients for services, and maintain records and reports.

A basic foundation in clerical work and math helps you verify data and assist professionals and the public. The role emphasizes teamwork, following guidelines, and providing courteous service while learning core program processes and state