Entry-Level Human Services Assistant - Client Support

Commonwealth of VA Careers; Virginia (MN); On-site; USD 24,000 - 29,000; Full time

Job summary

Commonwealth of VA Careers is seeking an entry-level Human Services Assistant I to support agency clients under close supervision. You will follow established guidelines while performing routine administrative tasks and assisting with client services.

The position requires a high school diploma and prior customer service or clerical work; you will work under supervision with opportunities for growth within the agency. This is a full-time role with competitive state employment benefits.

Qualifications

• High school diploma or equivalent with customer service or clerical experience.
• Ability to follow guidelines and work under supervision.
• Basic math and data-entry skills.
• Familiarity with common office software and procedures.

Responsibilities

• Interview clients and take applications for services or benefits.
• Document files, inputs data, prepares and maintains records.
• Prepares periodic, special and other reports.
• Verifies complex statistical and other reports for accuracy and completeness.
• Prepares and types various financial, statistical forms and reports, case documentation.
• Prepares case files, completes inquiries.
• Purges cases.
• Answers telephone and takes messages.
• Assists with transportation and daily living activities for clients.
• Mails vendor invoices, surveys and other correspondence.

Skills

Word processing

Files and records

Office forms

Graphs interpretation

Mathematics

Human service basics

State computer programs

Office equipment operation

Calculator usage

Fax/Copier use

Education

High school diploma

Tools

Word processing software

Spreadsheet software

Graphics software

File maintenance programs

Job description

Commonwealth of VA Careers is seeking an entry-level Human Services Assistant I to support agency clients under close supervision. You will follow established guidelines while performing routine administrative tasks and assisting with client services.

The position requires a high school diploma and prior customer service or clerical work; you will work under supervision with opportunities for growth within the agency. This is a full-time role with competitive state employment benefits.