Family Services Support Specialist II

Virginia-Department-of-Social-Service; Verona (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Virginia Department of Social Services is seeking a Human Services Assistant within the CSA program to support administrative and case-related tasks for program coordinators, community partners, and families.

Responsibilities include attending meetings, collecting data, updating service plans, drafting correspondence, scheduling, maintaining files, greeting clients, and generating meeting documentation. Candidates should have strong clerical skills and the ability to work under supervision.

Qualifications

• High school diploma or equivalent with related secretarial/admin experience in social services or related field.
• Experience with data entry and clerical support in a social services setting is preferred.
• Strong written and verbal communication skills; ability to draft correspondence.

Responsibilities

• Participate in and support Family Assessment and Planning Team and Community Policy and Management Team meetings.
• Collect data to aid in meeting processes.
• Update service plans and share information with case managers, providers, and families.
• Submit referrals for services and maintain provider contact information.
• Draft correspondence; schedule appointments; organize and maintain files.
• Greet clients, process sign-ins, provide information, and process referrals.
• Create, record, maintain, and distribute meeting documentation.
• Maintain calendars and unit schedules.
• Create financial agreements and track expenditure approvals.
• Perform other duties as assigned.

Skills

Data entry

Word processing

Spreadsheet proficiency

Office equipment operation

Meeting participation

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Google Sheets

Database basics

Job description

The Virginia Department of Social Services is seeking a Human Services Assistant within the CSA program to support administrative and case-related tasks for program coordinators, community partners, and families.

Responsibilities include attending meetings, collecting data, updating service plans, drafting correspondence, scheduling, maintaining files, greeting clients, and generating meeting documentation. Candidates should have strong clerical skills and the ability to work under supervision.