Entry-Level HR Services Specialist

United States 2 Avis Budget Car Rental LLC; Oklahoma; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life and Disability Insurance

401(k) with company match

Training provided

Employee discounts on Avis/Budget cars

Employee Assistance Program

Community involvement

Job summary

Avis Budget Group is seeking an HR Services Specialist to respond to employee inquiries via phone, case management, and live chat. You will document and resolve issues using Workday and the HR Portal, guiding employees to self-service resources.

Role emphasizes accuracy, timely problem solving, and teamwork. Requires a high school diploma and at least 1 year in customer services or HR; Spanish language skills are a plus. Training provided.

Qualifications

• High school diploma required.
• At least 1 year in customer services or HR.
• Excellent oral and written communication skills.
• Strong problem solving and customer service abilities.
• Good organizational skills and attention to detail.
• Ability to work independently and in teams.

Responsibilities

• Respond to questions on administrative procedures via phone, case management system and live chat.
• Document and escalate issues using HR systems; ensure policy compliance.
• Educate employees about HR Services and self-service tools.
• Research and resolve problems in a timely manner.
• Prioritize multiple requests and manage workload effectively.
• Maintain compliance and SLA adherence in HR processes.

Skills

Customer service

Communication

Problem solving

Teamwork

MS Office

Independent work

Spanish language

Education

High school diploma

Tools

Workday

HRIS

Job description

Avis Budget Group is seeking an HR Services Specialist to respond to employee inquiries via phone, case management, and live chat. You will document and resolve issues using Workday and the HR Portal, guiding employees to self-service resources.

Role emphasizes accuracy, timely problem solving, and teamwork. Requires a high school diploma and at least 1 year in customer services or HR; Spanish language skills are a plus. Training provided.