Entry-Level Healthcare Front Desk Specialist

CATALYST PHYSICIAN GROUP - NTX PLLC; Euless (TX); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

CATALYST PHYSICIAN GROUP - NTX PLLC is seeking a Front Office Representative I to warmly greet patients, manage check-ins and check-outs, answer phones, and deliver exceptional customer service in a busy clinic environment. This entry-level role introduces you to healthcare administration and patient flow.

Responsibilities include Phreesia registration, accurate EHR check-in/out, collecting co-pays, verifying insurance, scheduling follow-ups, maintaining a clean front desk, and supporting the

Qualifikationen

• High school diploma or equivalent.
• Minimum 1 year of related customer-facing or administrative experience.
• Excellent communication and organizational skills.
• Basic computer proficiency.

Aufgaben

• Greet patients warmly and professionally to create a positive experience.
• Check patients in and out using the EHR system.
• Accurately collect co-pays and patient balances at service.
• Answer phones and route messages appropriately.
• Schedule and coordinate appointments and follow-ups.
• Verify insurance eligibility and benefits in advance.
• Maintain front office cleanliness and organization.
• Provide general administrative support to the office team.
• Adhere to HIPAA and patient privacy regulations.

Kenntnisse

Customer service

Communication skills

Organizational skills

Computer literacy

Ausbildung

High school diploma or equivalent

Tools

EHR system

Phreesia

Jobbeschreibung

CATALYST PHYSICIAN GROUP - NTX PLLC is seeking a Front Office Representative I to warmly greet patients, manage check-ins and check-outs, answer phones, and deliver exceptional customer service in a busy clinic environment. This entry-level role introduces you to healthcare administration and patient flow.

Responsibilities include Phreesia registration, accurate EHR check-in/out, collecting co-pays, verifying insurance, scheduling follow-ups, maintaining a clean front desk, and supporting the