Patient Access & Front Desk Associate

Catalyst Physician Group; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401K with employer match

Health Savings Account

Paid Holidays

PTO

Referral Programs

Job summary

The Front Office Representative I at Catalyst Physician Group serves as the first contact for patients, delivering a warm, professional experience. This entry-level role focuses on check-in/out, phone answering, and scheduling while supporting the front office team.

You'll use the EHR for registrations, collect demographics and co-pays, verify insurance, and uphold HIPAA privacy. The position is based in North Texas within a growing physician-led network and offers opportunities for growth in

Qualifications

• Excellent communication and organizational skills.
• Basic computer proficiency.

Responsibilities

• Greet patients and manage check-in/check-out processes according to protocol.
• Answer phones and direct messages; schedule appointments.
• Verify insurance information and collect co-pays and balances.
• Maintain front office cleanliness and organization; uphold HIPAA regulations.

Skills

Communication skills

Customer service

Tools

Athena EMR

Job description

The Front Office Representative I at Catalyst Physician Group serves as the first contact for patients, delivering a warm, professional experience. This entry-level role focuses on check-in/out, phone answering, and scheduling while supporting the front office team.

You'll use the EHR for registrations, collect demographics and co-pays, verify insurance, and uphold HIPAA privacy. The position is based in North Texas within a growing physician-led network and offers opportunities for growth in