Entry-Level Gaming Field Service Tech — Training Provided

Aristocrat Gaming; City of Binghamton (NY); On-site; USD 25,000 - 39,000; Full time

Job summary

Aristocrat Gaming in the United States is seeking a Field Service Technician to join our Field Operations team. You will troubleshoot, install, maintain, and remove gaming machines, signs, and controllers, traveling to casinos to resolve issues and keep facilities running smoothly.

This entry-level role includes a robust training program over six months, with hands-on and virtual components to build skills in electronics, mechanics, and customer service while upholding Aristocrat’s people-first

Qualifications

• High school diploma, GED, or equivalent work experience.
• Valid driver’s license with an insurable driving record.
• Willing to acquire a gaming license as required for location.
• Ability to travel daily; up to 30% regional/national travel.
• Strong problem-solving and customer-service mindset.

Responsibilities

• Install, convert, troubleshoot, repair, and remove gaming machines, signs, and controllers.
• Perform routine maintenance on gaming machines.
• Respond quickly to customer calls and emergencies while prioritizing issues.
• Complete Pre-Site Surveys and follow schedules for service activities.
• Report service activities using field service tools and maintain inventory accuracy.
• Uphold professionalism, integrity, and customer service daily.

Skills

Self-starter

Flexible/adaptable

Organized

Problem-solving

Customer-focused

Effective communicator

Willingness to travel

Education

High school diploma or GED

Job description

Aristocrat Gaming in the United States is seeking a Field Service Technician to join our Field Operations team. You will troubleshoot, install, maintain, and remove gaming machines, signs, and controllers, traveling to casinos to resolve issues and keep facilities running smoothly.

This entry-level role includes a robust training program over six months, with hands-on and virtual components to build skills in electronics, mechanics, and customer service while upholding Aristocrat’s people-first