Entry-Level Field Service Engineer, Flow Cytometry

HellaGoodAudio; United States; Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Remote and hybrid work options

Flexible work arrangements

Job summary

Sony Biotechnology is seeking an Associate Field Service Engineer to train with our flow cytometry service team in the New England and NY Metro region. This fixed-term position is up to 12 months, designed for recent college graduates seeking hands-on field experience.

The role may lead to a full-time Field Service Engineer I position, based on business needs, performance and qualifications. Travel within the region is required.

Qualifications

• Recent college graduates within the past 6 months.
• Degree should be in Engineering, Biomedical Engineering, Electronics, Mechanical Engineering, Life Sciences or related technical discipline.
• Interest in field service, laboratory instrumentation or biotechnology.
• Strong organizational and follow-up skills.
• Must be authorized to work in the United States.

Responsibilities

• Train with Field Service Engineers at customer site visits (installations, preventive maintenance, repairs).
• Assist with troubleshooting flow cytometry instrumentation issues.
• Learn service procedures, memos, safety standards, and documentation requirements.
• Communicate product quality observations or service concerns to the team.
• Travel to customer sites within the assigned region.

Skills

Analytical skills

Problem solving

Customer focus

Communication

Team player

Self-motivation

Education

Associate degree

Bachelor’s degree (preferred)

Tools

Salesforce

Job description

Sony Biotechnology is seeking an Associate Field Service Engineer to train with our flow cytometry service team in the New England and NY Metro region. This fixed-term position is up to 12 months, designed for recent college graduates seeking hands-on field experience.

The role may lead to a full-time Field Service Engineer I position, based on business needs, performance and qualifications. Travel within the region is required.