Field Service Engineer — Flow Cytometry Instrument Repair

Cytek Biosciences, Inc.; Fremont (CA); On-site; USD 55,000 - 69,000; Full time

Job summary

Cytek Biosciences, Inc. is seeking a Field Service Engineer to install, maintain, and repair Cytek flow cytometry instruments at customer sites across the Southern California region.

The role emphasizes strong troubleshooting, effective communication, and independent work habits to ensure high service quality and customer satisfaction. Ideal candidates will have a background in life sciences or engineering, with 0–5 years of relevant field service experience.

Qualifications

• Bachelor's degree in Life Sciences, Engineering, or related technical discipline preferred or equivalent training.
• 0-5 years of field service or instrument experience.
• Experience with flow cytometry instruments is preferred but not required.
• Strong troubleshooting, organizational, and communication skills.

Responsibilities

• Install, maintain, troubleshoot, and repair Cytek flow cytometry instruments at customer sites.
• Diagnose issues and minimize instrument downtime to restore performance.
• Prepare accurate service documentation and reports.
• Manage service schedules, spare parts, and travel plans.
• Collaborate with Technical Support and Service Management to resolve issues.

Skills

Flow cytometry

Troubleshooting

Customer service

Documentation

Time management

Education

Bachelor's degree in Life Sciences/Engineering

Tools

Calibration equipment

Diagnostic instruments

Job description

Cytek Biosciences, Inc. is seeking a Field Service Engineer to install, maintain, and repair Cytek flow cytometry instruments at customer sites across the Southern California region.

The role emphasizes strong troubleshooting, effective communication, and independent work habits to ensure high service quality and customer satisfaction. Ideal candidates will have a background in life sciences or engineering, with 0–5 years of relevant field service experience.