Field Service Engineer – Flow Cytometry Systems

Cytek Biosciences, Inc.; New York (NY); On-site; USD 51,000 - 74,000; Full time

Job summary

Cytek Biosciences in New York is seeking a Field Service Engineer to ensure uptime of flow cytometry instruments at customer sites. Install, maintain, and repair Cytek systems while providing clear communication and timely service.

Applicants should have 0–5 years in field service; bachelor's degree preferred; strong troubleshooting, documentation, and independent work ethic are essential.

Qualifications

• Bachelor's degree or equivalent technical training preferred; relevant experience considered.
• 0–5 years in field service or instrumentation, especially flow cytometry.
• Strong troubleshooting, organizational skills, and professional communication.

Responsibilities

• Install, maintain, troubleshoot, and repair Cytek flow cytometry instruments and upgrades.
• Manage service schedules, diagnose issues, and minimize downtime for customers.
• Document service activities, parts usage, and instrument status accurately.
• Collaborate with Technical Support and Service Management to resolve problems.

Skills

Troubleshooting

Documentation

Communication

Independent work

Cross-functional teamwork

Time management

Education

Bachelor's degree in Life Sciences or Engineering

Job description

Cytek Biosciences in New York is seeking a Field Service Engineer to ensure uptime of flow cytometry instruments at customer sites. Install, maintain, and repair Cytek systems while providing clear communication and timely service.

Applicants should have 0–5 years in field service; bachelor's degree preferred; strong troubleshooting, documentation, and independent work ethic are essential.