Entry-Level Event Ticketing & Guest Services

livenation; Minneapolis (MN); On-site; USD 19,000 - 25,000; Full time

Job summary

Live Nation Entertainment is seeking a customer-focused associate to support ticketing operations and guest services in a fast-paced environment. You will handle cash and POS tasks, greet guests, answer calls, and process ticket-related paperwork with accuracy and a positive attitude.

Candidates should have basic computer skills, familiarity with POS systems, and the ability to work under pressure while delivering excellent service.

Qualifications

• Requires working knowledge of phone handling, cashiering and customer service.
• Basic computer ops and POS systems familiarity expected.
• Skills in guest relations, etiquette, cash handling and filing.
• Ability to communicate, work with others and handle high-volume environments.
• Typing speed of 30 wpm.
• High school diploma required.

Responsibilities

• Cash handling; bank procedures and check-out procedures.
• Maintain superior customer service in person and over the phones.
• Answer phone with prompt and courteous attitude.
• Guest relations and will-call window responsibilities.
• Run ticket program on computer for sales.
• Process opening and closing paperwork.
• Knowledge of talent and entertainment; keep a positive attitude.
• Maintain clean, well-groomed appearance.

Skills

Phone handling

Cashiering

Customer service

POS systems

Guest relations

Phone etiquette

Multitasking

Typing 30 wpm

Education

High School Diploma

Job description

Live Nation Entertainment is seeking a customer-focused associate to support ticketing operations and guest services in a fast-paced environment. You will handle cash and POS tasks, greet guests, answer calls, and process ticket-related paperwork with accuracy and a positive attitude.

Candidates should have basic computer skills, familiarity with POS systems, and the ability to work under pressure while delivering excellent service.