Box Office Specialist — Fast-Paced Guest Service & Free Tickets

Live Nation, Inc; San Francisco (CA); Hybrid; USD 26,000 - 28,000; Full time

Benefits offered by this job

Free concert tickets

Dog-friendly office

Student loan reimbursement

Adoption & fertility support

Job summary

Live Nation Entertainment is seeking a customer-focused individual for a fast-paced venue role. You will handle cash, manage ticketing tasks, and provide superior guest service both in person and by phone.

The position emphasizes accurate cash handling, POS operation, and strong communication. A high school diploma is required, and the environment includes everyday interactions with concert-goers and staff alike.

Qualifications

• Working Knowledge of Phone Handling, Cashiering, Customer Service
• Entry level knowledge of basic computer operation and POS systems
• Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
• Ability to type 30 wpm
• High School Diploma

Responsibilities

• Cash Handling; Bank Procedures and Check-out Procedures
• Maintain superior customer service both in person and over the phones
• Answer phone with prompt and courteous attitude
• Guest Relations
• Will Call Window
• Running Ticket Program on Computer for Sales
• Processing Opening and Closing Paperwork
• Knowledge of Talent and Entertainment
• Have a positive attitude
• Keep a clean, well-groomed appearance

Skills

Cash Handling

Phone Handling

Customer Service

Typing 30 wpm

Multi-tasking

Communication

Education

High School Diploma

Tools

POS systems

Windows-based PC programs

Job description

Live Nation Entertainment is seeking a customer-focused individual for a fast-paced venue role. You will handle cash, manage ticketing tasks, and provide superior guest service both in person and by phone.

The position emphasizes accurate cash handling, POS operation, and strong communication. A high school diploma is required, and the environment includes everyday interactions with concert-goers and staff alike.