Event Ticketing & Guest Services Associate

livenation; Phoenix (AZ); On-site; USD 32,000 - 50,000; Full time

Job summary

Live Nation Entertainment is the world’s leading live entertainment company, encompassing Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. This entry-level box office role supports cash handling and customer service across shows with a flexible schedule.

Daily duties include balancing sales, Will Call operations, and maintaining ticket stock logs; knowledge of common Microsoft apps helps with reporting and event management.

Qualifications

• Knowledge of cash handling.
• Phone and in-person customer service experience.
• Entry-level knowledge of Microsoft applications (Outlook, PowerPoint, Excel).
• Flexible schedule including days, nights, weekends and holidays.
• High school diploma.
• Knowledge of ticket sales is preferred.
• Ticketmaster host system experience is a plus.

Responsibilities

• Balance and reconcile daily/nightly ticket sales.
• Assist Manager/Supervisor in reconciliation of cash drawers and ticket stock.
• Assist with pricing initiatives and reports.
• Facilitate Will Call & Guest List operations.
• Maintain box office cleanliness and ticket stock logs.
• Ensure ADA compliance and accessibility needs.

Skills

Cash handling

Customer service

Microsoft Office

Flexible schedule

Cultural tolerance

Education

High School Diploma

Tools

Ticketmaster host system

Job description

Live Nation Entertainment is the world’s leading live entertainment company, encompassing Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. This entry-level box office role supports cash handling and customer service across shows with a flexible schedule.

Daily duties include balancing sales, Will Call operations, and maintaining ticket stock logs; knowledge of common Microsoft apps helps with reporting and event management.