Box Office & Guest Services Pro - Free Concert Tickets

Live Nation Worldwide, Inc.; San Francisco (CA); On-site; USD 26,000 - 29,000; Full time

Job summary

Live Nation Worldwide, Inc. is seeking an entry-level guest services associate in Colorado. You will handle cash, assist guests in person and by phone, and support ticketing operations with basic POS knowledge.

Ideal candidates will have a high school diploma, strong typing (30 wpm), and a customer‑focused, calm demeanor in a fast-paced environment. Training includes will call processes and guest relations responsibilities.

Qualifications

• Requires working knowledge of phone handling, cashiering and customer service.
• Entry level knowledge of basic computer operation and POS systems.
• Ability to communicate and work well with others in a high-volume environment.
• Must be able to type 30 wpm and have a High School Diploma.

Responsibilities

• Cash handling; bank procedures and check-out procedures.
• Maintain superior customer service in person and on the phone.
• Answer phone with prompt, courteous attitude; guest relations.
• Operate Will Call window; run ticket program on computer for sales processing.
• Open and close paperwork; knowledge of talent and entertainment; maintain a positive, groomed appearance.

Skills

Cashiering

Customer Service

Phone Etiquette

Typing 30 wpm

Cash Handling

Education

High School Diploma

Tools

Point of Sale (POS) systems

Job description

Live Nation Worldwide, Inc. is seeking an entry-level guest services associate in Colorado. You will handle cash, assist guests in person and by phone, and support ticketing operations with basic POS knowledge.

Ideal candidates will have a high school diploma, strong typing (30 wpm), and a customer‑focused, calm demeanor in a fast-paced environment. Training includes will call processes and guest relations responsibilities.