Entry-Level Customer Support & Service Coordinator

HRS Talent Solutions; Charlotte (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

HRS Talent Solutions is seeking a Customer Service Assistant in Charlotte, NC to support day-to-day customer service activities with clear communication, organized records, and reliable follow-through. The role emphasizes responding to routine inquiries, updating internal systems, and coordinating with the internal team to ensure a positive customer experience.

This entry-level opportunity offers growth, training, and a professional office environment for dedicated individuals.

Qualifications

• Excellent written and verbal communication
• Ability to stay organized and manage routine tasks
• Reliable and punctual with dependable work habits
• Willingness to learn and follow established processes

Responsibilities

• Provide day-to-day support for customer service activities
• Respond to inquiries professionally and timely
• Update and maintain customer records in internal systems
• Track service issues and follow up on items
• Coordinate between customers and internal teams
• Assist with service documents and routine admin tasks
• Maintain organized workflows and accurate records
• Contribute to a responsive, service-focused environment

Skills

Communication

Organization

Customer service

Attention to detail

Tools

Email

Spreadsheets

CRM systems

Job description

HRS Talent Solutions is seeking a Customer Service Assistant in Charlotte, NC to support day-to-day customer service activities with clear communication, organized records, and reliable follow-through. The role emphasizes responding to routine inquiries, updating internal systems, and coordinating with the internal team to ensure a positive customer experience.

This entry-level opportunity offers growth, training, and a professional office environment for dedicated individuals.