Entry-Level Customer Support & Service Coordinator

HRS Talent Solutions; Indianapolis (IN); On-site; USD 29,000 - 38,000; Full time

Job summary

HRS Talent Solutions is seeking a Customer Service Assistant in Indianapolis, Indiana. This entry-level position supports day-to-day customer service activities, handling routine inquiries with professional communication and accurate data management.

You will assist with service coordination and record updates, helping the team maintain organized workflows and ensure a positive customer experience. Growth opportunities exist for reliable performers in a dynamic office setting.

Qualifications

• Basic customer service knowledge and a helpful attitude.
• Strong communication and written/verbal skills.
• Ability to stay organized and manage routine tasks consistently.
• Professional attitude and dependable work habits.
• Ability to follow established service processes and handle information accurately.

Responsibilities

• Provide day-to-day support for customer service activities and routine service requests.
• Respond to customer inquiries in a professional and timely manner.
• Maintain and update customer information in internal systems and records.
• Help track service issues, follow-up items, and customer communication.
• Support coordination between customers and internal team members as needed.
• Assist with service-related documents, updates, and routine administrative tasks.
• Help maintain accurate records and organized customer support workflows.
• Contribute to a professional, responsive, and service-focused work environment.

Skills

Customer service basics

Communication skills

Organized

Follow-through

Professional demeanor

Tools

Email

Spreadsheets

Documents

Internal systems

Job description

HRS Talent Solutions is seeking a Customer Service Assistant in Indianapolis, Indiana. This entry-level position supports day-to-day customer service activities, handling routine inquiries with professional communication and accurate data management.

You will assist with service coordination and record updates, helping the team maintain organized workflows and ensure a positive customer experience. Growth opportunities exist for reliable performers in a dynamic office setting.