Entry-Level Customer Service & Service Coordination

HRS Talent Solutions; Cincinnati (OH); On-site; USD 32,000 - 38,000; Full time

Job summary

HRS Talent Solutions in Cincinnati, Ohio is seeking a Customer Service Assistant to support day-to-day client communication and service coordination. The role focuses on maintaining accurate records and handling routine inquiries in a professional office environment.

Ideal candidates demonstrate reliable communication, organization, and dependable work habits, with opportunities to grow through increasing responsibilities and continued performance.

Qualifications

• Must have strong communication and a customer-service mindset.
• Comfort with routine tasks and following established processes.
• Ability to maintain accurate records and update data.
• Professional demeanor and ability to work well in a team.

Responsibilities

• Provide day-to-day support for customer service activities and routine service requests.
• Respond to customer inquiries in a professional and timely manner.
• Maintain and update customer information in internal systems and records.
• Help track service issues, follow-up items, and customer communication.
• Support coordination between customers and internal team members as needed.
• Assist with service-related documents, updates, and routine administrative tasks.
• Help maintain accurate records and organized customer support workflows.
• Contribute to a professional, responsive, and service-focused work environment.

Skills

Communication skills

Customer-facing professionalism

Organization

Reliability

Tools

Email

Spreadsheets

Job description

HRS Talent Solutions in Cincinnati, Ohio is seeking a Customer Service Assistant to support day-to-day client communication and service coordination. The role focuses on maintaining accurate records and handling routine inquiries in a professional office environment.

Ideal candidates demonstrate reliable communication, organization, and dependable work habits, with opportunities to grow through increasing responsibilities and continued performance.