Entry-Level Customer Service & Support Coordinator

HRS Talent Solutions; New Orleans (LA); On-site; USD 32,000 - 40,000; Full time

Job summary

HRS Talent Solutions is seeking a Customer Service Assistant in New Orleans for an entry-level role that supports day-to-day customer service activities through strong communication, organization, and follow-through. The position involves service coordination, record updates, issue tracking, and internal follow-up in a professional office environment.

This role offers room to grow based on reliability and performance, with on-the-job training and opportunities to take on additional

Qualifications

• Experience in customer service or front-line client support is a plus.
• Strong written and verbal communication skills.
• Ability to stay organized and follow established service processes.

Responsibilities

• Provide day-to-day support for customer service activities and routine requests
• Respond to customer inquiries professionally and promptly
• Maintain and update customer information in internal systems
• Track service issues and follow up with customers
• Coordinate between customers and internal team members
• Assist with service documents and admin tasks

Skills

Customer service

Communication

Organization

Professionalism

Time management

Job description

HRS Talent Solutions is seeking a Customer Service Assistant in New Orleans for an entry-level role that supports day-to-day customer service activities through strong communication, organization, and follow-through. The position involves service coordination, record updates, issue tracking, and internal follow-up in a professional office environment.

This role offers room to grow based on reliability and performance, with on-the-job training and opportunities to take on additional