Entry-Level Customer Support & Service Coordinator

HRS Talent Solutions; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

HRS Talent Solutions is seeking a motivated Customer Service Assistant in Orlando, FL. This entry-level role focuses on day-to-day customer support, service coordination, and office-based client communication to ensure a positive customer experience.

You will respond to inquiries, update records, and assist the team with routine service tasks while building experience in customer service workflows.

Qualifications

• Reliable transportation to and from the workplace, if required.
• Strong communication skills and professional customer-facing manner.
• Ability to stay organized and manage routine support tasks consistently.
• Professional attitude and dependable work habits.
• Ability to follow established service processes and handle information accurately.
• Experience in customer service or office support is a plus.
• Clear written and verbal communication; strong time management.

Responsibilities

• Provide day-to-day support for customer service activities and routine service requests.
• Respond to customer inquiries in a professional and timely manner.
• Maintain and update customer information in internal systems and records.
• Help track service issues, follow-up items, and customer communication.
• Support coordination between customers and internal team members as needed.
• Assist with service-related documents, updates, and routine administrative tasks.
• Help maintain accurate records and organized customer support workflows.
• Contribute to a professional, responsive, and service-focused work environment.

Skills

Strong communication

Organized

Time management

Customer-focused

Team-oriented

Tools

Email

Spreadsheets

Documents

Internal systems

Job description

HRS Talent Solutions is seeking a motivated Customer Service Assistant in Orlando, FL. This entry-level role focuses on day-to-day customer support, service coordination, and office-based client communication to ensure a positive customer experience.

You will respond to inquiries, update records, and assist the team with routine service tasks while building experience in customer service workflows.