Entry-Level Customer Support & Service Coordinator

HRS Talent Solutions; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

HRS Talent Solutions is seeking a Customer Service Assistant in Milwaukee to provide day-to-day customer support, respond to routine inquiries, and help coordinate service workflows in a professional office setting.

The role emphasizes reliable communication, organization, and follow-through as the team maintains accurate customer records and supports internal colleagues on service-related tasks.

Qualifications

• Reliable communication and professional customer-facing manner.
• Ability to stay organized and manage routine support tasks consistently.
• Follow established service processes and handle information accurately.

Responsibilities

• Provide day-to-day support for customer service activities and routine service requests
• Respond to customer inquiries in a professional and timely manner
• Maintain and update customer information in internal systems and records
• Help track service issues, follow-up items, and customer communication
• Support coordination between customers and internal team members as needed
• Assist with service-related documents, updates, and routine administrative tasks
• Help maintain accurate records and organized customer support workflows
• Contribute to a professional, responsive, and service-focused work environment

Skills

Customer service

Communication

Organization

Time management

Tools

Email

Spreadsheets

Internal systems

Documents

Job description

HRS Talent Solutions is seeking a Customer Service Assistant in Milwaukee to provide day-to-day customer support, respond to routine inquiries, and help coordinate service workflows in a professional office setting.

The role emphasizes reliable communication, organization, and follow-through as the team maintains accurate customer records and supports internal colleagues on service-related tasks.