Entry-Level Customer Order & Experience Specialist

Dal-Tile Corp.; Dallas (TX); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Company Match on 401k

Employee Purchase Discount

Tuition Reimbursement

Job summary

Dal-Tile Corp. in Dallas seeks an entry-level Customer Order Specialist to help customers, process orders, monitor delivery status, handle inquiries, and improve the overall customer experience through proactive coordination.

The role requires a bachelor’s degree or equivalent education and 0–2 years of related experience, strong communication and organizational skills, and proficiency with the Microsoft Office suite; it is an in-office, five-day schedule with competitive salary and benefits.

Qualifications

• Bachelor's degree or equivalent education/experience.
• 0–2 years of related experience or equivalent.
• Strong communication and organizational skills.

Responsibilities

• Execute daily customer-service tasks including calls, emails, and chat.
• Process orders and entry; monitor delivery status.
• Respond promptly to customer inquiries and resolve issues.
• Coordinate communication with customers and associates; act as a resource.
• Maintain accurate records of interactions and resolutions; basic analysis.
• May perform warehouse/inventory tasks as needed.

Skills

Customer service

Communication

Problem solving

Multitasking

MS Office

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Dal-Tile Corp. in Dallas seeks an entry-level Customer Order Specialist to help customers, process orders, monitor delivery status, handle inquiries, and improve the overall customer experience through proactive coordination.

The role requires a bachelor’s degree or equivalent education and 0–2 years of related experience, strong communication and organizational skills, and proficiency with the Microsoft Office suite; it is an in-office, five-day schedule with competitive salary and benefits.