Inside Sales Associate - Revenue Growth & Upselling

Dal-Tile Corp.; Dallas (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Dal-Tile Corp. in Dallas is seeking an Inside Sales Agent to support customer account management, process orders, provide product information, and coordinate transportation.

This entry-level role emphasizes call-driven outreach, upselling, accurate order processing, and collaboration with teams to drive revenue while maintaining service excellence.

Bachelor’s degree preferred; 0-2 years experience or equivalent; strong communication and MS Office skills required.

Qualifications

• Bachelor’s degree preferred (or equivalent)
• 0–2 years of relevant experience or equivalent combination of education and experience
• Excellent communication, problem-solving, and organizational skills
• Able to multitask, prioritize, and manage time effectively
• High level of integrity and discretion in handling sensitive and confidential data

Responsibilities

• Coordinate call lists and update customer accounts
• Process orders accurately and timely while identifying sales opportunities
• Upsell and offer product options to increase sales
• Understand company operations and industry trends
• Assist with potential process improvements and collaborate with team
• Handle escalations with advanced troubleshooting as needed
• Perform administrative duties such as order entry and reporting
• Other duties as needed

Skills

Communication

Problem solving

Organization

Time management

Discretion

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Dal-Tile Corp. in Dallas is seeking an Inside Sales Agent to support customer account management, process orders, provide product information, and coordinate transportation.

This entry-level role emphasizes call-driven outreach, upselling, accurate order processing, and collaboration with teams to drive revenue while maintaining service excellence.

Bachelor’s degree preferred; 0-2 years experience or equivalent; strong communication and MS Office skills required.