Entry-Level Collections Specialist – Training & Growth

MCI Careers; Las Cruces (NM); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Job summary

MCI Careers in Las Cruces is hiring an Entry-Level Collections Agent (Full-Time) to recover past due accounts. This role involves utilizing contact technology and ethical recovery strategies while providing excellent customer service. Candidates should have a high school diploma and strong communication skills.

Paid training is provided, compensating based on experience. The position includes various benefits, encouraging growth and a supportive work environment. Join MCI and advance your career today!

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• The ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance.

Responsibilities

• Reach out to open accounts using contact center technology.
• Negotiate payment terms with empathy and professionalism.
• Follow all required scripts, policies, and procedures.
• Meet monthly goals and perform other assigned duties.

Skills

Organizational skills

Communication skills

Conflict resolution

Customer service orientation

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Careers in Las Cruces is hiring an Entry-Level Collections Agent (Full-Time) to recover past due accounts. This role involves utilizing contact technology and ethical recovery strategies while providing excellent customer service. Candidates should have a high school diploma and strong communication skills.

Paid training is provided, compensating based on experience. The position includes various benefits, encouraging growth and a supportive work environment. Join MCI and advance your career today!