Entry-Level Collections Specialist — Fast-Paced Growth Path

Veros Credit, LLC; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Plan

Paid Holidays

Paid Time Off

Job summary

Veros Credit, LLC is seeking entry-level Pre-30 Collections Specialists in Fort Worth, TX. You will engage with customers to resolve loan challenges, negotiate payment arrangements, and document all activity with a focus on compliant collections practices.

Ideal candidates are bilingual (English/Spanish) with strong communication and problem-solving abilities, eager to grow, and capable of handling overtime as needed.

Qualifications

• Bilingual in English/Spanish preferred.
• 1+ year of experience in a fast-paced, customer-focused environment.
• Strong communication, negotiation, and problem-solving skills.
• Ability to read, interpret, and apply federal, state, and local collections regulations.
• Professional, tactful, and empathetic approach when interacting with customers.
• Ability to work both independently and collaboratively within a team.
• Flexible schedule availability, including overtime as needed.
• High School Diploma or GED a plus.

Responsibilities

• Ensure compliance with all company policies and procedures, as well as FDCPA regulations.
• Negotiate payment arrangements with borrowers, offering solutions and alternative payment options.
• Work with customers to develop strategies that help them retain their vehicle while meeting loan obligations.
• Accurately and professionally document all account activity and communications.
• Perform other duties as assigned.

Skills

Bilingual EN/ES

Customer service

Negotiation

Communication

Problem solving

Teamwork

Education

High School Diploma or GED

Job description

Veros Credit, LLC is seeking entry-level Pre-30 Collections Specialists in Fort Worth, TX. You will engage with customers to resolve loan challenges, negotiate payment arrangements, and document all activity with a focus on compliant collections practices.

Ideal candidates are bilingual (English/Spanish) with strong communication and problem-solving abilities, eager to grow, and capable of handling overtime as needed.