Entry-Level Broadband Dispatcher & Routes Coordinator

Astound; Stayton (OR); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

401k retirement plan

Insurance options including: medical,

Paid Time Off/Vacation: Starting at 80

Floating Holiday: 40 hours per year

Paid Holidays: 7 days per year

Paid Sick Leave

Tuition reimbursement program

Employee discount program

Job summary

Astound in Stayton, OR is seeking an entry-level team member to support field operations and customer service. You will coordinate technician routes, communicate with technicians, and help ensure smooth post-install surveys. No prior experience required.

We offer a comprehensive benefits package and a base hourly rate of $16–$25, with opportunities for bonus. This full-time role emphasizes teamwork, growth, and delivering reliable connectivity to our communities.

Qualifications

• High school diploma or equivalent.
• 0 years of experience required.
• Proficient in Microsoft Office.
• Proficient in G-Suite.
• Strong written and verbal communication.

Responsibilities

• Monitor and manage customer technician routes.
• Maintain ongoing communications with technicians.
• Perform pre-call outreach to customers.
• Conduct post-installation surveys.
• Verify ICOMS accounts against work orders.
• Perform other duties as assigned.

Skills

Effective communication

Education

High school diploma or equivalent

Tools

Microsoft Office

G-Suite

Job description

Astound in Stayton, OR is seeking an entry-level team member to support field operations and customer service. You will coordinate technician routes, communicate with technicians, and help ensure smooth post-install surveys. No prior experience required.

We offer a comprehensive benefits package and a base hourly rate of $16–$25, with opportunities for bonus. This full-time role emphasizes teamwork, growth, and delivering reliable connectivity to our communities.