Entry-Level Benefit Programs Specialist I

New LHRC External Career Site; Chatham (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

New LHRC External Career Site is seeking an entry-level Benefit Programs Specialist I to support eligibility determinations for various social services programs. The role involves supervised training with a pathway to full performance as the II level.

Responsibilities include interviewing clients, explaining programs, processing applications, and evaluating data to determine eligibility and benefit amounts. Compliance with agency policies and background checks may be required.

Qualifications

• Knowledge of basic human behavior and interviewing techniques.
• Ability to apply mathematics for percentages, formulas, and averages.
• Ability to interview, gather information, and evaluate situations.

Responsibilities

• Conduct interviews to determine eligibility for assistance and re-determine continuing eligibility.
• Explain temporary assistance programs and determine need for assistance.
• Process applications for financial assistance and diversions; explain client responsibilities.
• Evaluate data for completeness and accuracy; substantiate when needed.
• Compute assistance plans and determine allowances for special circumstances.
• Evaluate education, work experience, and social functioning; assess employability.

Skills

Interview techniques

Data collection

Analytical thinking

Communication skills

Education

High school diploma plus training

Job description

New LHRC External Career Site is seeking an entry-level Benefit Programs Specialist I to support eligibility determinations for various social services programs. The role involves supervised training with a pathway to full performance as the II level.

Responsibilities include interviewing clients, explaining programs, processing applications, and evaluating data to determine eligibility and benefit amounts. Compliance with agency policies and background checks may be required.