Entry-Level Benefit Programs Specialist I

Virginia-Department-of-Social-Service; Virginia; On-site; USD 42,000 - 56,000; Full time

Job summary

Virginia Department of Social Services in Virginia is seeking an entry-level Benefit Programs Specialist I, supervising training and working under close supervision while learning to determine eligibility for a range of government assistance programs. Upon successful completion of training, the position progresses to full performance.

The role involves interviewing clients, processing applications for financial assistance, food stamps, Medicaid, and other benefits, and evaluating data to

Qualifications

• Entry-level position requiring close supervision while training in eligibility determinations.
• Strong interviewing and data collection abilities are essential.
• Knowledge of how to determine eligibility for financial and social services is preferred.

Responsibilities

• Conduct interviews to determine eligibility for assistance.
• Process applications for benefits and explain client responsibilities.
• Evaluate data for completeness and accuracy; compute eligibility where needed.
• Maintain and update case records using agency systems.
• Communicate effectively with clients and team members.

Skills

Interviewing

Computer skills

Education

High school diploma or equivalent

Job description

Virginia Department of Social Services in Virginia is seeking an entry-level Benefit Programs Specialist I, supervising training and working under close supervision while learning to determine eligibility for a range of government assistance programs. Upon successful completion of training, the position progresses to full performance.

The role involves interviewing clients, processing applications for financial assistance, food stamps, Medicaid, and other benefits, and evaluating data to