Entry-Level Benefit Programs Specialist

Virginia-Department-of-Social-Service; Pulaski (VA); On-site; USD 38,000 - 52,000; Full time

Job summary

The Virginia Department of Social Services is seeking an entry-level Benefit Programs Specialist I who works under close supervision during training to determine eligibility for various social services. Upon successful training, this role may advance to Specialist II with a salary increase.

Responsibilities include interviewing applicants, processing financial assistance applications, and evaluating data to ensure accurate benefit determinations in compliance with applicable laws and policies.

Qualifications

• Entry-level position requiring close supervision during training.
• Strong interviewing and data collection abilities.
• Good written and oral communication skills.

Responsibilities

• Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility
• Explains nature of temporary assistance benefit programs and determines reasons and need for assistance
• Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability
• Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy
• Computes assistance plans
• Determines the need for and amount of allowances for special circumstance items
• Evaluates such social factors as education, work experience, and levels of social functioning; and
• Evaluates employability of clients and explores potential sources of income

Skills

Interviewing

Data collection

Effective communication

Analytical thinking

Education

High school diploma

Some college or related work experience

Job description

The Virginia Department of Social Services is seeking an entry-level Benefit Programs Specialist I who works under close supervision during training to determine eligibility for various social services. Upon successful training, this role may advance to Specialist II with a salary increase.

Responsibilities include interviewing applicants, processing financial assistance applications, and evaluating data to ensure accurate benefit determinations in compliance with applicable laws and policies.