Benefits Eligibility Specialist I

Virginia-Department-of-Social-Service

Stuart (VA)

On-site

USD 34,000 - 48,000

Full time

44 hours ago

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Job summary

Virginia Department of Social Services is seeking an entry level Benefit Programs Specialist I to learn under supervision while training to determine eligibility for various social services programs. Upon successful completion, you will be reassigned to Benefit Programs Specialist II with a salary increase per the department's compensation plan.

The role emphasizes interviewing, data collection, and applying relevant laws and policies to determine client eligibility and benefits.

Qualifications

Interviews clients to determine eligibility for assistance and re-determines ongoing eligibility.
Effective oral and written communication with clients and colleagues.
Ability to analyze information, exercise judgment and maintain confidentiality.

Responsibilities

Conducts interviews to determine eligibility and reassess ongoing eligibility.
Explains temporary assistance programs and reasons for need for assistance.
Processes applications for financial assistance and diversion; explains client responsibilities and rights.
Evaluates data for completeness and accuracy; substantiates when needed.
Calculates assistance plans and determines allowances for special items.
Assesses social factors and employability to determine income sources.