Impactful Benefit Programs Specialist

Virginia-Department-of-Social-Service; Virginia; On-site; USD 42,000 - 62,000; Full time

Job summary

The Cumberland Department of Social Services seeks an entry-level Benefit Programs Specialist I with training in determining eligibility for various social services. The role involves assisting clients under supervision, progressing to II with demonstrated judgment and independent work following policy, law, and procedures.

Responsibilities include interviewing clients, explaining programs, processing applications, and evaluating data to determine and adjust benefits while maintaining

Qualifications

• Entry level position with training in determining eligibility for social services.
• Requires ability to follow agency policies and federal/state laws.
• Resume and references required; willingness to work in community shelter during disasters.

Responsibilities

• Conduct interviews to determine eligibility for financial assistance and re-determination of eligibility.
• Explain temporary assistance programs and determine need for assistance.
• Process applications for financial assistance and other benefits and explain client responsibilities.
• Evaluate data accuracy and completeness, compute assistance plans.
• Assess social factors such as education and work experience affecting eligibility; evaluate employability.

Skills

Computer skills

Education

High school diploma

Job description

The Cumberland Department of Social Services seeks an entry-level Benefit Programs Specialist I with training in determining eligibility for various social services. The role involves assisting clients under supervision, progressing to II with demonstrated judgment and independent work following policy, law, and procedures.

Responsibilities include interviewing clients, explaining programs, processing applications, and evaluating data to determine and adjust benefits while maintaining