Entry-Level Automotive Sales & Customer Care Rep

Golden West Collision Center Inc; Sunnyvale (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus

Training & development

Dental insurance

Opportunity for advancement

Competitive salary

Job summary

Golden West Collision Center in Sunnyvale, California is seeking a Junior Sales Representative. This full-time role emphasizes strong customer service, phone-based sales, and growth within the automotive collision repair industry.

Ideal candidates bring friendly communication, dependable attendance, and a proactive attitude. Training will cover collision repair processes, estimating support, and insurance claim workflows, with opportunities for advancement.

Qualifications

• Excellent phone and customer service skills.
• Friendly, professional, outgoing personality.
• Strong computer skills.
• Good organization and multitasking ability.
• Dependable with strong attendance.
• Comfortable following up with customers.
• Sales-minded and motivated.
• Willingness to learn and grow.

Responsibilities

• Answer incoming customer calls and return missed calls.
• Follow up with potential customers and open estimates.
• Help convert inquiries into appointments and repair opportunities.
• Schedule estimates and vehicle drop-offs.
• Respond to online customer leads.
• Log customer calls and follow-up opportunities in CCC.
• Use RingCentral to monitor and return missed calls.
• Assist customers with vehicle check-in and delivery.
• Maintain accurate customer information and follow-up notes.
• Work closely with estimators and management.
• Learn the collision repair and insurance claim process.

Skills

Phone skills

Customer service

Computer skills

Organization

Attendance

Follow-up

Sales mindset

Willingness to learn

Tools

CCC

RingCentral

Job description

Golden West Collision Center in Sunnyvale, California is seeking a Junior Sales Representative. This full-time role emphasizes strong customer service, phone-based sales, and growth within the automotive collision repair industry.

Ideal candidates bring friendly communication, dependable attendance, and a proactive attitude. Training will cover collision repair processes, estimating support, and insurance claim workflows, with opportunities for advancement.