Junior Sales Representative 8-5 / M-F

Golden West Collision Center Inc; Sunnyvale (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Job summary

Golden West Collision Center in Sunnyvale, CA is hiring a junior sales representative to join a customer‑driven team. You will handle calls, follow up with prospects, and help convert inquiries into appointments and repair opportunities.

No collision repair experience is required; we will train you on CCC, RingCentral, estimating support, and the collision repair process while you grow with Golden West.

Qualifications

• Excellent phone and customer service skills.
• Friendly, professional, and outgoing personality.
• Strong computer skills and familiarity with CRM tools.
• Good organization and multitasking ability.
• Dependable with strong attendance.
• Comfortable following up with customers.
• Sales-minded and motivated to grow.
• Willingness to learn and grow in the role.

Responsibilities

• Answer incoming customer calls and return missed calls.
• Follow up with potential customers and open estimates.
• Help convert inquiries into appointments and repair opportunities.
• Schedule estimates and vehicle drop-offs.
• Respond to online customer leads.
• Log customer calls and follow-up opportunities in CCC.
• Use RingCentral to monitor and return missed calls.
• Assist customers with vehicle check-in and delivery.
• Maintain accurate customer information and follow-up notes.
• Work closely with estimators and management.
• Learn the collision repair and insurance claim process.

Skills

Phone skills

Customer service

Computer skills

Organization

Attendance

Follow-up

Sales mindset

Willingness to learn

Tools

CCC

RingCentral

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance

Junior Sales Representative

Golden West Collision Center – Sunnyvale, CA
Full-Time 8-5 / M-F

Golden West Collision Center is looking for an energetic, dependable, and customer-focused Junior Sales Representative to join our team.

This is a great opportunity for someone with strong customer service and phone skills who wants to build a career in the automotive industry.

Collision repair experience is not required. We will train the right person.

What You'll Do

• Answer incoming customer calls and return missed calls.
• Follow up with potential customers and open estimates.
• Help convert inquiries into appointments and repair opportunities.
• Schedule estimates and vehicle drop-offs.
• Respond to online customer leads.
• Log customer calls and follow-up opportunities in CCC.
• Use RingCentral to monitor and return missed calls.
• Assist customers with vehicle check-in and delivery.
• Maintain accurate customer information and follow-up notes.
• Work closely with estimators and management.
• Learn the collision repair and insurance claim process.

What We're Looking For

• Excellent phone and customer service skills.
• Friendly, professional, and outgoing personality.
• Strong computer skills.
• Good organization and multitasking ability.
• Dependable with strong attendance.
• Comfortable following up with customers.
• Sales-minded and motivated.
• Willingness to learn and grow.

Customer service, sales, dealership, automotive, hospitality, insurance, or call-center experience is helpful but not required.

Grow With Golden West!

This is more than a traditional front-desk position. You will learn customer service, sales, CCC, RingCentral, Body Shop Booster, estimating support, and the collision repair business.

For the right person, there is an opportunity to grow into sales, estimating, and additional responsibilities within Golden West.

Golden West Collision Center
970 W. Evelyn Ave.
Sunnyvale, CA 94086

Great People. Great Service. Quality Repairs.

If you're dependable, great with people, comfortable on the phone, and ready to learn, we'd like to meet you.