Junior Sales Representative 85 MF

Golden West Collision Center Inc; Sunnyvale (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus

Training & development

Dental insurance

Opportunity for advancement

Competitive salary

Job summary

Golden West Collision Center in Sunnyvale, California is seeking a Junior Sales Representative. This full-time role emphasizes strong customer service, phone-based sales, and growth within the automotive collision repair industry.

Ideal candidates bring friendly communication, dependable attendance, and a proactive attitude. Training will cover collision repair processes, estimating support, and insurance claim workflows, with opportunities for advancement.

Qualifications

• Excellent phone and customer service skills.
• Friendly, professional, outgoing personality.
• Strong computer skills.
• Good organization and multitasking ability.
• Dependable with strong attendance.
• Comfortable following up with customers.
• Sales-minded and motivated.
• Willingness to learn and grow.

Responsibilities

• Answer incoming customer calls and return missed calls.
• Follow up with potential customers and open estimates.
• Help convert inquiries into appointments and repair opportunities.
• Schedule estimates and vehicle drop-offs.
• Respond to online customer leads.
• Log customer calls and follow-up opportunities in CCC.
• Use RingCentral to monitor and return missed calls.
• Assist customers with vehicle check-in and delivery.
• Maintain accurate customer information and follow-up notes.
• Work closely with estimators and management.
• Learn the collision repair and insurance claim process.

Skills

Phone skills

Customer service

Computer skills

Organization

Attendance

Follow-up

Sales mindset

Willingness to learn

Tools

CCC

RingCentral

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance

Junior Sales Representative

Golden West Collision Center – Sunnyvale, CA Full-Time 8-5 / M-F

Golden West Collision Center is looking for an energetic, dependable, and customer-focused Junior Sales Representative to join our team.

This is a great opportunity for someone with strong customer service and phone skills who wants to build a career in the automotive industry.

Collision repair experience is not required. We will train the right person.

What You'll Do

• Answer incoming customer calls and return missed calls.
• Follow up with potential customers and open estimates.
• Help convert inquiries into appointments and repair opportunities.
• Schedule estimates and vehicle drop-offs.
• Respond to online customer leads.
• Log customer calls and follow-up opportunities in CCC.
• Use RingCentral to monitor and return missed calls.
• Assist customers with vehicle check-in and delivery.
• Maintain accurate customer information and follow-up notes.
• Work closely with estimators and management.
• Learn the collision repair and insurance claim process.

What We're Looking For

• Excellent phone and customer service skills.
• Friendly, professional, and outgoing personality.
• Strong computer skills.
• Good organization and multitasking ability.
• Dependable with strong attendance.
• Comfortable following up with customers.
• Sales-minded and motivated.
• Willingness to learn and grow.
• Customer service, sales, dealership, automotive, hospitality, insurance, or call-center experience is helpful but not required.

Grow With Golden West!

This is more than a traditional front-desk position. You will learn customer service, sales, CCC, RingCentral, Body Shop Booster, estimating support, and the collision repair business.

For the right person, there is an opportunity to grow into sales, estimating, and additional responsibilities within Golden West.

Golden West Collision Center 970 W. Evelyn Ave. Sunnyvale, CA 94086

Great People. Great Service. Quality Repairs.

If you're dependable, great with people, comfortable on the phone, and ready to learn, we'd like to meet you.