Collision Center Customer Service Pro - Growth & Benefits

Talentify; Carson City (NV); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Weekly pay

Overtime eligibility

Paid vacation

Paid holidays

Career growth opportunities

Job summary

Caliber Collision in Carson City is seeking a Customer Service Representative to greet customers and deliver exceptional service in a fast-paced collision repair environment.

Responsibilities include coordinating Rental Car and insurance processes, maintaining knowledge of partner requirements, and supporting the center's workload with a professional, friendly demeanor. 1+ year of customer-facing experience is preferred, with strong communication skills and proficiency in Microsoft Office Suite.

Qualifications

• 1+ year of experience in a customer-facing environment.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office Suite.
• Ability to navigate multiple software systems and adapt to a fast-paced environment.

Responsibilities

• Greet customers and provide extraordinary service.
• Monitor work volume and support load-level requests as needed.
• Coordinate Rental Car and Insurance partner processes for one-stop service.

Skills

Verbal and written communication

Microsoft Office Suite

Multitasking

Customer service

Collaborative work

Tools

Software systems (CRM/ERP)

Job description

Caliber Collision in Carson City is seeking a Customer Service Representative to greet customers and deliver exceptional service in a fast-paced collision repair environment.

Responsibilities include coordinating Rental Car and insurance processes, maintaining knowledge of partner requirements, and supporting the center's workload with a professional, friendly demeanor. 1+ year of customer-facing experience is preferred, with strong communication skills and proficiency in Microsoft Office Suite.