Entry Level Account Manager — Medical Diagnostics (Travel)

Genesis Hospitality; Detroit (MI); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Company Car

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Plan

Paid Time Off

Job summary

Genesis Global Group’s Medical Diagnostic Laboratories (MDL) seeks an Entry Level Account Manager to maintain a large client base, liaise between management and customers, and resolve issues. You will grow revenues, educate clients, and coordinate solutions between lab and client, while supporting retention strategies and competitive awareness.

The role requires 1–3 years in customer service, strong communication, and willingness to travel within the coverage area and nationwide.

Qualifications

• 1-3 years of successful customer service experience.
• Well-developed multi-tasking, organizational skills, and detail orientation are key to success.
• Energy, motivation, enthusiasm, and integrity.
• Excellent written and verbal communication skills.
• Must demonstrate sound judgment and decision-making ability.
• Computer proficiency in MS Office, Excel, e-mail and internet functions.

Responsibilities

• Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients.
• Establish positive long-term client relations.
• Educate and train clients, research problems and coordinate solutions between the laboratory and client.
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
• Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required.
• Maintain knowledge of competitors and their presence in assigned territory.

Skills

Customer service

Excellent communication

MS Office

Travel able

Education

Medical Assistant certification

Associate Degree

Tools

MS Office Suite

Job description

Genesis Global Group’s Medical Diagnostic Laboratories (MDL) seeks an Entry Level Account Manager to maintain a large client base, liaise between management and customers, and resolve issues. You will grow revenues, educate clients, and coordinate solutions between lab and client, while supporting retention strategies and competitive awareness.

The role requires 1–3 years in customer service, strong communication, and willingness to travel within the coverage area and nationwide.