Enterprise Value & Adoption Architect

Neara; Seattle (WA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

ESOP

Career development opportunities

Job summary

Neara seeks a Customer Value Architect to work with our highest-value utilities customers, translating Neara's platform into quantified ROI and driving adoption.

You will engage on-site, define value cases, collaborate with sales and deployment, and scale impact across industries and geographies. This role requires technical curiosity, strong communication, and the ability to turn outcomes into practical solutions.

Qualifications

• Experience in enterprise account engagement and client management.
• Familiarity with enterprise software platforms.
• Experience in software engineering or related technical work.
• Ability to translate customer value into ROI frameworks.
• Strong communication and ability to explain complex topics.
• Ability to translate outcomes to technical solutions.
• Strong stakeholder engagement and relationship-building.
• Proactive problem-solver who creates creative solutions.
• Experience with programming, data integration, macros.

Responsibilities

• Understand Neara platform to translate its value to customers.
• Work on-site with customers to drive platform adoption.
• Ensure solutions deliver contracted outcomes.
• Develop customer ROI metrics and value delivery reviews.
• Engage broad stakeholder audiences within customers.
• Collaborate with Sales and Deployment to drive adoption and growth.
• Design training sessions aligned with customer goals.

Skills

Enterprise account engagement

Client management

Software engineering experience

ROI frameworks design

Strong communication

Critical thinking

Stakeholder engagement

Problem solving

Programming languages

Tools

Macros

Programming languages

Job description

Neara seeks a Customer Value Architect to work with our highest-value utilities customers, translating Neara's platform into quantified ROI and driving adoption.

You will engage on-site, define value cases, collaborate with sales and deployment, and scale impact across industries and geographies. This role requires technical curiosity, strong communication, and the ability to turn outcomes into practical solutions.