Enterprise UC/CC Solutions Partner — AI-Driven CX

Verizon; Miami (FL); On-site; USD 118,000 - 226,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Tuition assistance

Job summary

Verizon is seeking an experienced Unified Communications and Contact Center solutions sales partner to transform enterprise communication infrastructure and elevate CX. You will drive relationships with senior leaders, identify gaps in workflows, and tailor solutions like CCaaS, UCaaS, and AI automation to address business challenges.

You will manage the full sales cycle from discovery to close, collaborating with account teams to win large deals and deliver high satisfaction across

Qualifications

• Bachelor's degree or four or more years of work experience.
• Eight or more years of relevant experience required, demonstrated through work and/or military experience, or specialized training.
• Experience selling or consulting on complex IT or communication solutions.
• Willingness to travel to meet with enterprise clients.

Responsibilities

• Forging strong customer relationships with senior leaders and key influencers within large global accounts.
• Evaluating and identifying gaps in customer communication workflows and agent performance.
• Proposing tailored solutions such as CCaaS (Genesys, Webex), UCaaS, and AI-driven automation to address specific business challenges.
• Handling all aspects of the sales cycle from initial discovery and solution architecture to closing and ensuring high satisfaction.
• Partnering with internal resources and account teams to orchestrate complex, large-scale deals.

Job description

Verizon is seeking an experienced Unified Communications and Contact Center solutions sales partner to transform enterprise communication infrastructure and elevate CX. You will drive relationships with senior leaders, identify gaps in workflows, and tailor solutions like CCaaS, UCaaS, and AI automation to address business challenges.

You will manage the full sales cycle from discovery to close, collaborating with account teams to win large deals and deliver high satisfaction across