Enterprise Trial Success Architect

Motive; United States; Remote; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

401k

Paid time off

Disability coverage

Job summary

Motive is seeking a Trial Success Manager to lead the proof-of-concept process for Enterprise Accounts. You will coordinate across pre- and post-sales teams, shape trial goals, configure the Motive platform, and guide clients from initial interest to value realization.

In this role you’ll design training, leverage analytics to drive insights, and communicate milestones to stakeholders. Expect 20–25% travel domestically with potential international travel, in a fast-paced SaaS environment.

Qualifications

• 5+ years of experience in a client-facing role; fast-paced SaaS environment is preferred.
• Experience managing and leading a software/hardware Proof of Concept, Proof of Value, or Trial process
• Project management experience (PMP a plus)
• Strong organizational skills and the ability to multitask/handle urgent requests with poise and professionalism
• Ability to interface at all levels within the organization to effectively communicate complex ideas and concepts clearly and concisely
• Bachelor's Degree or equivalent experience
• Ability to travel 20-25% domestically as well as potential international travel

Responsibilities

• Manage and support all trial/proof-of-concept (POC) activities for Enterprise Account Executives and Sales Engineers
• Partner in developing and implementing key goals, objectives, and success criteria for each trial
• Design and configure the Motive platform to meet the unique needs of the client and ensure it solves their problems
• Act as a subject matter expert and consult on topics including product, change management, communication strategy, risk management, and coaching techniques
• Create and deliver effective onsite and web-based training and best practice presentations
• Leverage reporting & data analysis to provide relevant and actionable insights throughout the trial journey
• Communicate updates on major milestones and keeps all stakeholders informed of progress

Skills

Client-facing experience

SaaS experience

Project management

Organizational skills

Effective communication

Education

Bachelor's Degree or equivalent experience

Job description

Motive is seeking a Trial Success Manager to lead the proof-of-concept process for Enterprise Accounts. You will coordinate across pre- and post-sales teams, shape trial goals, configure the Motive platform, and guide clients from initial interest to value realization.

In this role you’ll design training, leverage analytics to drive insights, and communicate milestones to stakeholders. Expect 20–25% travel domestically with potential international travel, in a fast-paced SaaS environment.