Enterprise Technical Account Lead - Satellite Connectivity

Socket.dev

Bellevue (WA)

On-site

USD 131,000 - 178,000

Full time

4 days ago

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Job summary

Amazon Leo is seeking a Technical Account Manager to join the Global Enterprise Services organization. You will serve as the primary technical contact for Fortune 500 enterprises deploying Amazon Leo satellite connectivity across the United States, Canada, and Latin America.

This role emphasizes technical leadership, guidance, and proactive support rather than sales. You will collaborate with Customer Delivery Managers, coordinate with engineering teams, and drive modernization efforts to ensure

Qualifications

Fluent English (speaking, writing, reading).
Experience leading in customer-facing roles in tech.
Experience managing executive relationships and stakeholders.
Ability to prioritize and deliver projects on time in a fast-moving environment.

Responsibilities

Serve as the primary technical point of contact for enterprise customers post-launch.
Provide proactive technical guidance and conduct regular technical reviews.
Coordinate engineering support resources for customer deployments.
Manage technical support processes and ensure rapid issue resolution.
Engage customers in workshops and meetings to share best practices.