Enterprise Technical Account Lead: Payments & Partnerships

TempoAtlas; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

TempoAtlas is seeking a Technical Account Manager to own enterprise partner relationships from onboarding through ongoing growth. You will coordinate with partner engineering teams to define scope, resolve blockers, and ensure production readiness while building scalable support playbooks and success metrics.

You will act as a trusted technical advisor, translating partner needs into actionable improvements and maintaining strong cross-functional collaboration to drive adoption and long-term

Qualifications

• Candidates have proven experience in technical account management or customer success for API-first fintech/infrastructure
• Ability to onboard, integrate, and guide customers through launch and growth
• Strong technical fluency with APIs, integrations, and scalable infrastructures

Responsibilities

• Own a portfolio of enterprise partners as the primary post-sales contact and drive relationship health
• Guide partners through onboarding, integration, and production launch with engineering teams
• Develop repeatable playbooks for onboarding and support across segments
• Establish account health metrics and proactively identify adoption gaps and risks
• Translate partner feedback into actionable product and documentation improvements
• Act as the voice of partners to internal teams and influence roadmap decisions

Skills

Technical account mgmt

Partner relationships

API integrations

Blockchain tech

Cross-functional collaboration

Job description

TempoAtlas is seeking a Technical Account Manager to own enterprise partner relationships from onboarding through ongoing growth. You will coordinate with partner engineering teams to define scope, resolve blockers, and ensure production readiness while building scalable support playbooks and success metrics.

You will act as a trusted technical advisor, translating partner needs into actionable improvements and maintaining strong cross-functional collaboration to drive adoption and long-term