Enterprise Technical Account Lead — On-Chain Payments

Tempo; New York (NY); Hybride; USD 120 000 - 180 000; Plein temps

Résumé du poste

Tempo is seeking a Technical Account Manager to own a portfolio of enterprise partners from onboarding through launch and ongoing growth. You will serve as the primary post-sales contact, building trusted relationships and driving technical success.

You will define playbooks, establish feedback loops, and collaborate with engineering and product to improve the partner experience as Tempo scales its enterprise ecosystem.

Qualifications

• Experience in technical account management or customer success in blockchain/fintech infrastructure.

Responsabilités

• Own a portfolio of partners as their primary post-sales contact, accountable for relationship health and ongoing engagement.
• Translate partner use cases into clear account plans and milestones for success.
• Lead regular check-ins and business reviews to track progress, address risks and identify opportunities for deeper adoption.

Connaissances

Account management

Blockchain

APIs

Cross-functional collaboration

Outils

CRM tools

Jira

Description du poste

Tempo is seeking a Technical Account Manager to own a portfolio of enterprise partners from onboarding through launch and ongoing growth. You will serve as the primary post-sales contact, building trusted relationships and driving technical success.

You will define playbooks, establish feedback loops, and collaborate with engineering and product to improve the partner experience as Tempo scales its enterprise ecosystem.