Enterprise Tech Sales Account Specialist

Supermicro, Inc.; San Jose (CA); On-site; USD 73,000 - 80,000; Full time

Job summary

Supermicro Computer is seeking a Sales Account Representative with a proven track record in selling technical solutions and building enterprise-level relationships. The role emphasizes maintaining accounts, coordinating with multiple internal teams, and achieving sales quotas.

The candidate should have 1+ years of tech-industry customer service experience, strong Excel skills, and excellent communication abilities.

Qualifications

• Associate degree required; bachelor’s strongly preferred.
• 1+ years of customer service experience in tech industry.
• Data entry with strong attention to detail; scheduling production and tracking orders.
• Demonstrated ability to communicate effectively through phone, email, verbal and presentation.
• Experience in customer service and dealing with clients directly; strong problem solving skills.
• Strong organizational skills and a proven track record of meeting or exceeding duties.

Responsibilities

• Maintain sales accounts and provide technical and administrative product information.
• Monitor inventory and coordinate with purchasers; report discrepancies.
• Facilitate cross-functional liaison between sales, purchasing, production, procurement and logistics.
• Assist in intra-company project coordination between sales and non-sales teams.
• Update clients on order status; handle credit issues and returns negotiations.
• Build strong customer relationships and prepare daily reports for clients.
• Provide backup support to managers and team members.
• Other duties as assigned.

Skills

Customer service

Communication

Data entry

Problem solving

Organization

Education

Associate degree

Bachelor's degree

Tools

Excel

Job description

Supermicro Computer is seeking a Sales Account Representative with a proven track record in selling technical solutions and building enterprise-level relationships. The role emphasizes maintaining accounts, coordinating with multiple internal teams, and achieving sales quotas.

The candidate should have 1+ years of tech-industry customer service experience, strong Excel skills, and excellent communication abilities.