Enterprise Tech Sales Account Manager

Super Micro Computer Spain, S.L.; New York (NY); On-site; USD 71,000 - 80,000; Full time

Job summary

Supermicro Computer is seeking a Sales Account Representative with experience selling technical solutions and developing enterprise relationships. The role requires a proven track record in winning strategic accounts and consistently meeting or exceeding sales quotas, based in New York.

You will manage account maintenance, relay product information, coordinate with sales, purchasing, production, and logistics, track orders, and provide exceptional service to clients while supporting the team to

Qualifications

• Associate degree is required, bachelor degree is strongly preferred.
• 1+ years of customer service experience in tech industry is desired.
• Experience in data entry with strong attention to details. Familiar with scheduling production and tracking orders.
• Possess strong communication skills, ability to communicate both effectively and professionally through: phone, E-mail, verbal and presentation.
• Experience in customer service and dealing with clients directly, must have problem solving skills.
• Strong organizational skill, consistent track record of meeting or exceeding assigned jobs.
• Must have expert knowledge on excel.

Responsibilities

• Sales account maintenance, provide technical and administrative product information.
• Monitor inventory, follow up ETA with purchasers and feedback to internal departments.
• Act as a liaison between sales, purchasing, production, procurement, and logistics.
• Provide assistance for intra-company project coordination between sales and non-sales departments.
• Enter, monitor, and communicate with clients regarding status of their orders and returns.
• Develop superior customer service relationships with prospects and prepare reports for clients.
• Provide backup support for the manager and team members.
• Other duties as assigned.

Skills

Customer service

Data entry

Excel

Communication skills

Order tracking

Education

Associate degree

Bachelor degree preferred

Tools

Excel

Job description

Supermicro Computer is seeking a Sales Account Representative with experience selling technical solutions and developing enterprise relationships. The role requires a proven track record in winning strategic accounts and consistently meeting or exceeding sales quotas, based in New York.

You will manage account maintenance, relay product information, coordinate with sales, purchasing, production, and logistics, track orders, and provide exceptional service to clients while supporting the team to