Enterprise Systems Training Designer

Vertiv; Westerville (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

Vertiv is seeking an Enterprise Systems Instructional Designer to design, build, and deliver technical learning and lab exercises across multiple formats. You will develop solutions supporting Vertiv Systems, Products, and Solutions and align training with certification paths.

You will collaborate with Technical Training managers and service teams to create impactful training, map to certification paths, and drive adoption and business results.

Qualifications

• Bachelor’s degree in Adult Learning, Instructional Design, or related field.
• 5+ years of experience building high-impact technical training programs focusing on data center technologies including power, thermal, monitoring, or related subjects.
• 5+ years' proven project management skills with planning, prioritizing, and delivering results under deadlines.
• Excellent verbal, written, interpersonal communication abilities with stakeholders.
• Experienced facilitator with virtual/online delivery skills, including media/video.
• Strong ability to transfer knowledge through training development tools like Articulate Rise, Docebo, WalkMe, etc.
• Thrives in fast-paced, global environment; understands ADDIE and adult learning theory.
• Passion for developing people and ability to manage large-scale IT implementation projects.

Responsibilities

• Design, develop and deliver high-profile, multi-mode Services training (instructor-led, virtual, self-paced, labs).
• Collaborate with program managers, instructors, SMEs to create high-quality materials and programs.
• Create engaging training across multiple mediums for diverse learning styles.
• Incorporate adult learning theory into course development.
• Support new product launches with timely training development.
• Provide excellent customer service, teamwork, and professional conduct in development.

Skills

Instructional design

Project management

Virtual delivery

Facilitation

Adult learning theory

Communication

Articulate Rise

Docebo LMS

ADDIE

Media & video

Stakeholder collaboration

Data center technologies

Technical training

Education

Bachelor’s degree in Adult Learning or Instructional Design

Tools

Articulate Rise

Opus

UPK

WalkMe

Adobe Storyboard

Venngage

Vyond

Docebo

Job description

Vertiv is seeking an Enterprise Systems Instructional Designer to design, build, and deliver technical learning and lab exercises across multiple formats. You will develop solutions supporting Vertiv Systems, Products, and Solutions and align training with certification paths.

You will collaborate with Technical Training managers and service teams to create impactful training, map to certification paths, and drive adoption and business results.